Web Hosting Australia | UNIX | Windows | NT | Ecommerce | ASP, .NET, ASP.NET, PHP, SQL Server

We know that you want to get started with your account right away, that is why we offer instant account activation. As soon as you signup, and after verification of your account ; is activated and details are emailed to you within seconds. Other hosting companys cannot match our instant account activation!

Do you offer a 30 Day money back guarantee?

We not only offer a money back guarantee, we offer the best money back guarantee found anywhere. We are so confident in the service we provide, we offer a 30 day, unconditional, money back guarantee. If our service is not everything you expected and more, we will refund 100% of your subscription price and setup fees. Our refund policy does not apply to Domain Registrations as well as dedicated servers programs.
Signup with absolutely no risk!

What is your Uptime Guarantee?

The strength of our infrastructure and support systems makes it possible for Naxtor-Host^TM to offer an industry-leading 99.999% Guaranteed Uptime policy, covering all Web sites hosted on our servers. Naxtor-Host's proven record and current standing monthly average of an aggregate monthly 99.999% network uptime sets a new standard for reliability. It translates to less than 30 seconds of downtime per month. Something very rare in today's industry.

Are Microsoft FrontPage extensions supported?

Yes. FrontPage extensions 98, 2000, 2002 and 2003 are supported in all our web hosting plans at no extra charge.

What does Naxtor-Host™ consider policy violations?

Naxtor-Host™ prohibits sites engaged in illegal activities, Internet abuse and systems abuse . For additional details, please read our Usage Policy.

Can I upgrade my plan at a later date?

We offer the flexibility of allowing clients to upgrade plans at anytime. The cost of upgrading will be pro-rated and you will never be charged any additional fees. This way, your account can meet the demands of your website, as it expands and or increases traffic.

Is your order form secure?

Yes, we use standard SSL (Secure Sockets Layer) encryption technology to protect your important personal information.

Do you provide technical support?

Yes, we provide 24/7 technical support via helpdesk, email instant messanger and live chat..

Do you maintain website backups?

We maintain full account backups. This includes all files, email accounts, and data bases. In the rare event of a hard drive failure, we can instantly restore your entire account. While hard drives rarely fail, we prepare for the worst, which assures your hard work is never lost.

Does Naxtor-Host™ offer dedicated servers or co-location services?

NO. Naxtor-host™ do not offer dedicated servers at this stage. We are trying to get this service for our clients with in few months

Do you provide e-commerce or shopping cart software or offers web design, website maintenance, and website programming services?

Naxtor Technologies parent company of Naxtor-Host offers professional services in the areas of;

Website design and development
Fully functional database driven e-commerce sites
Internet/Intranet/Extranet applications development
Content Management and Email Management solutions
Project management
Hosting and Maintenance

And much more

Click on the link to see our diversified client portfolio in order to get the idea of the quality of the work delivered.

Our company can benefit from these services while spending less than you would imagine. For more information or to receive a detailed quote, please contact info@naxtor.com.au

Do you accept monthly payments for hosting?

Yes. Monthly payments are available when ordering the Regular, Basic or Deluxe hosting plans. If you choose to make one easy annual payment you will receive 20% OFF the monthly price!!

What methods of payment do you accept?

We currently accept the following credit cards:

American Express
Visa
MasterCard
Money Order / Cheque
Direct bank Transfer

Can I register a domain name at Naxtor-Host™?

Naxtor-Host ™ gives you the ability to register domain names both during the signup process and from within your control panel after signup. The charge for registration service is $15 per year for any domain ending in .com .net .org .us .info or .biz. This fee includes integrated domain management from within your control panel.

Can I host multiple domains on one account?

Initially, you can only host 1 domain on your account. However, you can host additional domains on your account for a small fee. The charge per additional domain is only $2.00 per month. This way, you can host all your domains on a single account, for one low price. Each addon domain includes unlimited email, MySQL, sub-domains, and everything else!

I already have a domain name, what do I do?

Since you already have a domain name, simply select "I already have a domain name" during the signup process. Then, you will simply change your domain's name servers with your current registrar, which is free and fully explained within your account activation email.

What are your primary and secondary Domain Name Servers DNS?

For UNIX Servers

Primary Server DNS: ns87.securenet-server.net
Secondary Server DNS: ns88.securenet-server.net

For Windows Servers

To be advised as per account...

How do I transfer my website files to my hosting account?

Any FTP client (including CuteFTP, WS-FTP, etc.) can be used to access our Web servers. You can also use Microsoft FrontPage. For step by step tutorials please visit: http://www.naxtor-host.net/ftpDemos.php

Do you offer Windows 2003 hosting?

Yes. All our web servers are running Windows Server 2003, IIS 6.0 operating system.

Can I upgrade my plan at a later date?

Are there any hosting account setup fees?

For a limited time Naxtor-Host™ is offering NO setup fees on all web hosting orders, save $29.95!

Do you provide SSL Certificates?

Yes. We have partnered with GeoTrust™ to provide a shared SSL Certificate to our web hosting clients. You can add-on a shared SSL Certificate to your hosting plan at time of order at an additional cost of only $15USD/month. Our shared SSL Certificate is 128bit encryption and the secure channel URL your users will see looks like this: https://yourdomain.MerchantSecure.com

Can I check my mail through Outlook and Outlook Express?

Yes. You can check your mail through all major mail-clients including Outlook, Outlook Express, and Eudora.

How much storage am I allowed per mail account?

In order for your account to function properly it is recommended that you not exceed 300 MB's of e-mail per mail account.

How do I access my web based e-mail?

See web email tutorials

What are my incoming and outgoing mail servers?

Incoming and Outgoing mail servers are mail.yourdomain.com

What is maximum email attachment size?

You can send unlimited depending on your account space

What is your bulk email or spam policy?

Naxtor-Host™ does not tolerate bulk emailing or spamming. Naxtor-Host™ reserves the right to immediately terminate the customer’s account without notice.